In an independent nationwide survey, conducted by the highly-regarded Press-Ganey Satisfaction Measurement organization, 98 percent of all respondents reported that their experience in the ER at Wilkes-Barre General Hospital was highly satisfactory. These were real ER patients, people just like you, who came to our ER for help. And they reported 98 percent satisfaction in all these areas:

• Care from Nurses
• Care from Doctors
• The Hospital Environment
• Experience in the Hospital
• Admissions
• Discharges
• Overall Rating of the Hospital

SOURCE:
Press-Ganey Satisfaction Measurement